Reservation management system — reservations & operations
The reservation book your restaurant runs on.
Reservations, floor plan, waitlist and guest history — one system for the whole restaurant, and the whole group.
New reservation
Seated RMS
Phone number
Ayesha Khan
RegularLast visit 12 May
5 / 5 · Loved the truffle pasta
Name
Party size
Note
WhatsApp confirmation
Ready when the details are in
Every reservation for the night,
on one screen.
Bookings from the web and the phone land in one place, grouped by service and updated as the night moves — so the whole team is looking at the same source of truth.
- Grouped by service. Iftar, lunch and dinner split out on their own, with covers counted for each.
- Seat in a tap. Mark a party seated, move them to another table or message them without leaving the board.
- Search anything. Find a guest by name, phone or table the moment they call or walk in.
- Puts the party on a table. Seated suggests a table that fits the booking, and flags it when a party ends up somewhere too small.
- Change it in place. Time, party size, table or the note for the floor — edit a booking without rebuilding it.
- Works with the line down. The board keeps taking bookings through an outage and syncs the moment the connection is back.
Reservations
Tonight · 3 Mar · 12 covers
May arrive at 9
See the whole month at a glance.
Covers, party size, busiest days and service slots — RMS turns every booking into the operational picture you need to staff and plan, without a spreadsheet in sight. When you want the whole group's numbers in one view, that's Seated Analytics.
- Covers by day. Spot your peaks and your quiet nights across the whole period in one chart.
- Demand patterns. Busiest day, busiest slot and average party size, worked out for you.
- Every branch rolls up. One brand view across locations, or drill into a single restaurant.
Covers & demand
March · Ramadan · 17 active days
Total covers
862
March
Avg party
3.7
per booking
Covers / day
51
17 days
No more juggling a paper book, a spreadsheet and three WhatsApp threads. RMS keeps the whole service in one system.
Reservations & live floor plan
Take bookings online and by phone, then watch the whole night unfold on a floor plan that updates as guests are seated.
Waitlist that texts guests
Put walk-ins on a digital list and message them on WhatsApp the moment their table is ready. When a booking cancels, the next party on the list gets the table.
Guest history & no-shows
Every guest's past visits, preferences and no-show history, on hand the second they book or walk in.
One dashboard, every branch
Run one restaurant or six from a single login, with numbers that roll up across the whole group.
Automatic reminders
Confirmations and reminders go out on their own, so fewer tables sit empty and fewer guests forget.
Notes the floor actually sees
The anniversary, the quiet corner, the allergy — attached to the booking, so the table knows before the guest sits down.
RMS, answered.
Still curious? Email hello@seated.pk and we'll come back within a day.
A restaurant reservation system replaces the paper booking diary: it takes bookings online and by phone, shows the night on a live floor plan, and keeps a record of every guest and no-show. Seated RMS is one built in Pakistan, and it runs one restaurant or a whole group from a single dashboard.
Yes. The waitlist puts walk-ins on a digital list and messages them on WhatsApp the moment their table is ready, and reservations get automatic confirmations and day-before reminders — so your host stops spending hours a shift thumbing replies to booking messages.
Three ways: automatic confirmations and reminders so guests don't simply forget; a no-show history on every guest profile, visible the moment they book again; and repeat-offender flags so the team knows which bookings to reconfirm. You can watch the no-show rate itself in Seated Analytics.
RMS is priced per restaurant, as a custom quote in Pakistani rupees, and the effective rate falls as you add locations. There is no public price list because groups differ so much — request a demo and you'll get a quote tailored to yours. Like every Seated product, your first month is free, with no commitment.
Yes. The board keeps working through an outage — you can take a booking, seat a guest and move a table with the line down — and everything syncs to the rest of the team the moment the connection comes back. That matters more here than in most markets: load-shedding and a patchy line are part of a normal week, and a reservation book that stops working because of one is not much of a reservation book.
Yes. One login runs every branch, each with its own floor plan and reservation book, and the numbers roll up across the group. You can see one restaurant's night in detail or the whole brand at once.
From the Journal
Read the thinking behind it.
Why WhatsApp replaced the paper book, and what a reservation system remembers that a diary forgets — from the Seated Journal.
To get four hours of your shift back
Confirmations, day-before reminders, "is my table ready?", chasing the no-shows — the reservation chatter nobody puts on the roster can quietly eat half a shift. Here's the real math, and how Seated RMS's WhatsApp automation hands the time back.
If your booking diary forgets by morning
A paper book runs tonight and forgets it by morning. An RMS turns every service into a record you can learn from — covers, turns, no-shows, and the guests who keep coming back.
If you still take bookings by phone
Digitisation was supposed to reach restaurants as an app you download and log into. In Pakistan it arrived through the chat window already open on every phone. We looked at where bookings actually come from, and watched the paper reservation book surrender to a green tick.
See RMS running on real reservations.
Walk through the platform with our team and find what works for your floor. Your first month is on us, with no commitment.