Turn every guest into your next five stars.
A guest satisfaction survey, per-branch analytics and Google-review tracking that show how each restaurant is really doing — and how to make it better.
Guest satisfaction
This week · all branches
Best service in Lahore, honestly. We'll be back.
See which locations are winning guests over.
One glance shows how each restaurant is really rated — so you know where service is excellent, where it's slipping, and exactly which branch needs your attention this week.
- Side by side. Average rating for every branch on one chart, updated as feedback comes in.
- Down to the server. Break the same view out by server to see who is delighting guests.
- Trends over time. Watch a branch climb or dip week over week, not just today's number.
Average rating by branch
This month · all branches
Understand how guests actually respond.
GSS goes past a single star rating — from how guests reach the survey to how they leave reviews — so the numbers you act on are grounded in real behaviour, not a hunch.
- Real breakdowns. Slice feedback by device, channel and time to see the whole story.
- Built for reviews. Track where your five-star reviews come from — and where they don't.
- Take it with you. Export any view for the weekly management meeting in a click.
Reviews by device
Last 30 days · 412 reviews
Ratings alone don't tell you why. GSS connects the score to the guest, the branch and the server — so you can act, not just measure.
One-tap guest survey
A quick, elegant survey guests actually finish — at the table or after they leave — so you hear the truth while it still matters.
Analytics per branch & server
See how each location is really doing, and which servers are winning guests over, from a single screen.
Google reviews in one place
Track your rating and every new review across branches, so reputation stops being a guessing game.
Alerts when a guest is unhappy
A low score pings the team instantly, so you can make it right before it ever becomes a public review.
More five-star reviews, compliantly
A guided, all-guests funnel to your Google review page — no gating, no penalties, just more happy voices.
Built to sit beside RMS
Bookings and feedback share one guest record, so a survey isn't an anonymous blip — it's a name you know.