All case studies
Independent restaurant · single location
A neighbourhood Italian
Moving a phone-only restaurant onto online reservations with guest history built in.
The results
40%
of bookings now online
+18%
repeat guests in a quarter
0
missed booking calls during service
Illustrative figures, pending published, verified numbers.
The challenge
Bookings only happened over the phone during service, so calls were missed and regulars were never recognised as regulars.
What we did
We put reservations online, connected guest history so returning diners are known on arrival.