The system behind Pakistan's best restaurants.

Seated is a restaurant software platform built in Lahore, Pakistan. It gives restaurants reservations and operations (Seated RMS), guest satisfaction and reviews (Seated GSS), analytics across every branch (Seated Analytics), and a WhatsApp waitlist in one connected system. Loyalty, catering and POS are coming soon.

Seated RMS is a restaurant management system: online and phone reservations, a live floor plan, a waitlist that texts guests on WhatsApp, guest history and no-show tracking. It runs one restaurant or a whole group from a single dashboard, and is live at Dan Dan and Paola's Cosa Nostra.

Seated GSS is a guest satisfaction platform: a one-tap guest survey, analytics per branch and per server, Google-review tracking, and instant alerts when a guest is unhappy.

Yes. WhatsApp is where Pakistani guests already are, so Seated meets them there. The waitlist messages walk-ins on WhatsApp the moment their table is ready, and reservations get automatic confirmations and reminders — the manual chatter that otherwise eats hours of a host's shift.

Seated is based in Lahore and works with restaurants across Pakistan, including Karachi and Islamabad. The platform is cloud-based, so any Pakistani restaurant can run it, with onboarding and support from the team in Lahore.

Pricing is a custom quote in Pakistani rupees, tiered per unit — RMS is priced per restaurant and GSS per brand — and the effective rate falls as you add locations. Every Seated product comes with a free first month and no commitment. Request a demo for a quote tailored to your group.

Yes. Seated runs every branch from one login, with numbers that roll up across the whole group, so you can see each location and the group together.

Two ways, and the fast one needs nothing from us. Type your email on seated.pk and the live sandbox opens straight away — real WhatsApp messages, a working board, about three minutes. For a full environment set up around your own restaurant, request a demo: those are the real product too, so access is granted after a quick review and emailed to you, usually within a business day.

A shift, in practice. The team in Lahore spends a full week at your restaurant, setting up your floor plan and services and training your staff on the floor while you go live, so nobody is learning from a manual during a busy Friday. After that you get priority support. The board is built to work the way a host already thinks: the common actions are one tap, and there is nothing to memorise.

Yes. Every Seated product comes with a free first month and no commitment. It runs in your own restaurant on real services, with the team in Lahore setting it up with you, so you judge it on a busy Friday rather than in a demo.

No. Seated sits alongside the billing you already use, so your tills stay exactly as they are. It runs the reservations, walk-ins, guest feedback and numbers around them, and the team in Lahore builds automations around the way your restaurant already works rather than asking you to change it.

Whatever you already have. Seated runs in a web browser, so it works on the tablet at the host stand, a phone on the floor, or the computer in the office — there is no app to install and no hardware to buy. If you can open a website on it, you can run Seated on it.

You keep working. The board carries on through the outage — take a booking, seat a guest, move a table with the line down — and everything syncs to the rest of the team the moment it comes back. A patchy connection is a fact of life here; a reservation book that stops working because of one should not be.

You do. Your guest records, bookings and feedback are your restaurant's, the written agreement says so, and you can ask us for a copy at any time. We do not sell it, rent it or use one restaurant's data to serve another.